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    « Stuck in Vermont | Main | Voices from the Farm »

    October 16, 2008



    Once again, you are my hero, Selene Colburn!


    Nice work, amazing feat to actually get days in a row...were they in a row?


    Robert: back at you.
    Meghan: in a row...maybe I'll even manage that again some day.

    Unless you are used to tendering it is very difficult to articulate the strengths of your business in with clarity. “We really care about our customers” may be true but won’t make a good answer to any question. “In June this year 92% of our customers rated our service as ‘Excellent or outstanding’ provides evidence that can be credited.

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